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FAQ

Unistays providing unique kind of stays and unique kind of experience in all over india. We help you to enhance the trip you want to do and experience something new.And we virtually take care of all the headaches that come with planning a trip.
First you have to search the journey you wish to go on.There will be all the details concerning the stay.
You can enter your details to verify its availability and submit a booking request.
Then what?
Take a journey with us that you have never experienced before.
Once you choose a vaccation, You will be given access to all relevant information, including information on the journey specifics, packages it includes, amenities, how to get there, price, and more.
While checking journey availability, From there, you can add the people you want.However, you cannot add more individuals after the booking has been confirmed.
All the information about the trip, including the itinerary, is provided when you choose it.Contact the host if you require any other information. The ongoing section contains further information about the host, including contact details.
If you want to add an extra day or a night, you can contact the host related to your journey.When your reservation is confirmed, you will receive Email and SMS notifications with host-related information, including contact details. Also, the ongoing section contains information about the host.
Faced any difficulty continuing your plan?
Don't be worried
Login our Unistays app and click on the My trips tab, in which your trip is either pending or payment or ongoing. From there, choose your booking, scroll down, and you'll see the Cancel Booking request option appearing in red. You can click the button if you want to cancel the booking.
For additional information, you may also check our cancellation policy.
Once your booking is confirmed by the host, you will get information related to it. The host details will also be given on it. If you arrive a little earlier, you can contact them and enquire if an early check in is possible.Also, you can access the information about the host in the ongoing section.
Don't panic about it. If our host rejects the booking without giving any reason or explanation, it means that there is no availability for stay or because they are facing some difficulty with accommodating.
Your journey planning shouldn't stop there.
Looking around will help you find the ideal journey, which is something we strongly recommend.
You can contact our customer service at customerservice@unistays.in if you require reeboking or any other assistance.
Are you in a hurry to experience more than one?
Yes, you can make multiple reservations at once. However, keep in mind that a reservation may be confirmed at any time. You run the risk of receiving a double confirmation if you submit multipe requests on the same dates.
Once the booking request is done, the request will be sent to the host related to that journey.Then the request will be in the pending section until it is confirmed or not.
After the host checks your journey request and confirms it, you will receive a message and email containing other details related to your journey.There will also be a payment link for you to pay.
The payment section will have all of this information as well as a payment option for the confirmed journey.
Once your journey begins, the journey and associated information will be available in the ongoing section from the beginning of your journey to the end of your experience.
Hope you enjoyed your journey.
Do you wish to revise those memories?
Yes,To view the completed journey details once more, check the past section.
If a booking has been cancelled, refunds will be initiated immediately to you and /or the host.The credit card or any other payment mode used for the transaction will receive the appropriate amount refunded. In accordance with your bank. This could take 4–7 working days.
Of course,We have.
We also planned family-friendly vacations for you. Features of every journey let you know whether it's suitable for families.
We would love to assist you. To get in touch with us, please visit the help section. You can reach us by Phone, Email, or WhatsApp.
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Yes,You can personalize your journey, which includes the numbers of people you wish to add and guest type etc.
Yes, whether you prefer glamping, camping, or another kind of stays, you may sort out the locations, activities, amenities, and stay types according to your needs.