This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
Unistays Group ("us," "we," "our Service," the “Service,” the “Platform,” or simply “Unistays”) operates the unistays.co website
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Data Protection Policy, terms used in this Data Protection Policy have the same meanings as in our Terms and Conditions.
Definitions
Service is the unistays.co website operated by Unistays.Personal Data Personal Data means data about a living individual who can be identified from this data (or from this and other information either in our possession or likely to come into our possession).
Usage Data
Usage Data is data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).Cookies are small pieces of data stored on your device (computer or mobile device).Data Controller
Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.
For the purpose of this Data Protection Policy, we are a Data Controller of your Personal Data.
Data Processors (or Service Providers)
Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.
We may use the services of various Service Providers in order to process your data more effectively.
Data Subject (or User)Data Subject is any living individual who is using our Service and is the subject of Personal Data.
Information Collection And Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Phone number
Address,
State, , ZIP/Postal code
ID Number
Payment Information
Cookies and Usage Data
We may use your Personal Data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt out of receiving any, or all, of this communication from us by clicking the unsubscribe link that is included in every email we send.
Usage Data
We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
Location Data
We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service and to improve and customize our Service.
You can enable or disable location services when you use our Service at any time in your device’s settings.
Tracking Cookies Data
We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service and to improve and customize our Service. You can enable or disable location services when you use our Service at any time in your device’s settings.
Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
NECESSARY COOKIES:
We use cookies to remember information that changes the way the Service behaves or looks.
ACCOUNT AND LOGIN RELATED COOKIES:We use these cookies to authenticate and remember users while they are using our platform.
SITE PREFERENCES AND FORMS PREFERENCES COOKIES: We use Preference Cookies to remember your preferences, various settings, and user details for future correspondence.
ANALYTICS COOKIES: We use analytics cookies to track information how the Service is used so that we can make improvements.
SURVEY COOKIES: We may offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately.
MARKETING COOKIES: We may use marketing cookies to offer you our services or promotions similar to those that you have already purchased or enquired about while navigating.
SECURITY COOKIES: We use Security Cookies for security purposes.
Definitions
Unistays uses the collected data for various purposes:
To provide and maintain our ServiceTo notify you about changes to our ServiceTo allow you to participate in interactive features of our Service when you chooseTo provide customer supportTo gather analysis or valuable information so that we can improve our ServiceTo monitor the usage of our ServiceTo detect, prevent and address technical issuesTo provide you with news, special offers, and general information about other goods, services, and events we offer that are similar to those that you have already purchased or enquired about, unless you have opted not to receive such information. You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our marketing communications or changing your notification settings within your Unistays Account.
Unistays may process your Personal Data because:
We need to perform a contract with youYou have given us permission to do soThe processing is in our legitimate interests, and it's not overridden by your rightsFor payment processing purposesTo comply with the law
Retention of Data
Unistays will retain your Personal Data only for as long as is necessary for the purposes set out in this Data Protection Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Unistays will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service or we are legally obligated to retain this data for longer time periods.
If a User of our Service requests the deletion or cancelation of its Account, we will erase any of its personal data. Nevertheless, we will anonymize all the Usage Data only for statistical purposes and to improve our service.
Sharing and Disclosure Of Data
With your Consent
We may share your information at your direction or as described at the time of sharing, such as when you authorize a third-party application or website to access your Unistays Account.
About our Service Providers
We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, or to assist us in analyzing how our Service is used. For example, service providers may help us: (i) verify or authenticate your identification, (ii) check information against public databases, (iii) assist us with background checks, fraud prevention, and risk assessment, or (iv) provide customer service, advertising, email marketing, communication, or payments services.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose
Analytics Service Providers
We may use third-party Service Providers to monitor and analyze the use of our Service.
GOOGLE ANALYTICS
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: http://www.google.com/
Behavioral Remarketing Service Providers
Unistays uses remarketing services to advertise on third-party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimize, and serve ads based on your past visits to our Service.
GOOGLE ADWORDS
Google AdWords remarketing service is provided by Google Inc.
You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/
Google also recommends installing the Google Analytics Opt-out Browser Add-on (https://tools.google.com/
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: http://www.google.com/
TWITTER
Twitter remarketing service is provided by Twitter Inc.
You can opt-out from Twitter's interest-based ads by following their instructions: https://support.
You can learn more about the privacy practices and policies of Twitter by visiting their Data Protection Policy page: https://twitter.com/
FACEBOOK
Facebook remarketing service is provided by Facebook Inc.
You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.
For more information on the privacy practices of Facebook, please visit Facebook's Data Policy: https://www.facebook.
Payments Service Providers
We may provide paid services and/or products within the Service. Even operating as a Limited Payments Collection Agent as described in our Terms and Conditions, Unistays may share your personal information to: (i) provide the Payment Services or (ii) facilitate your use of the Unistays Platform. We use third-party services for payment processing (e.g. payment processors).
We will not store or collect your payment card details. That information is provided directly to our third-party payment processors, whose use of your personal information is governed by their Data Protection Policy.
The payment processors we work with are: UPI, Credit card, Debit card, Net Banking
Disclosure and Sharing between Hosts & Guests
To help facilitate bookings, we may share your information with other Users as follows:
When you, as a Guest, submit a booking request, certain information about you is shared with the Host, including your full name, the full name of any additional Guests, and other information you agree to share. When your booking is confirmed, we will disclose additional information to assist with coordinating the trip, like your phone number and/or email address.When you, as a Host, have a confirmed booking, certain information is shared with the Guest to coordinate the booking, such as your full name, phone number, and the address of the Accommodation.
We don’t share your billing and payout information with other Users.
Profiles, Listings, and other Public Information
The Unistays Platform lets you publish information that is visible to the general public. For example:
Parts of your public profile page, such as your first name, your description, and city, which are publicly visible to others.Public Listing pages are publicly visible and include information such as the Accommodation’s approximate location, Listing description, calendar availability, the Host public profile photo, aggregated demand information (like page views over a period of time), and any additional information the Host chooses to share.After completing a booking, Guests and Hosts may write reviews and rate each other. Reviews are a part of your public profile page.If you submit content in a public forum or social media post or use a similar feature on the Unistays Platform, that content is publicly visible.
Information you share publicly on the Unistays Platform may be indexed through third-party search engines. In some cases, you may opt-out of this feature in your Account settings. If you change your settings or your public-facing content, these search engines may not update their databases. We do not control the practices of third-party search engines, and they may use caches containing your outdated information.
Additional Services
Hosts may use third-party services available through the Unistays Platform to assist with managing their Accommodation or providing additional services, such as cleaning services. Hosts may use features on the Unistays Platform to share information about the Guest (like check-in and check-out dates, Guest name, Guest phone number, and Guest anonymized email address) with that third-party service provider for the purposes of coordinating the stay, managing the Accommodation, or delivering other services.
Business Transaction
If Unistays is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Data Protection Policy.
Disclosure for Law Enforcement
Under certain circumstances, Unistays may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
LEGAL REQUIREMENTS
Unistays may disclose your Personal Data in the good faith belief that such action is necessary to:
-To comply with a legal obligation
-To comply with the Tax Authorities
-To protect and defend the rights or property of Unistays
-To prevent or investigate possible wrongdoing in connection with the Service
-To protect the personal safety of users of the Service or the public
--To protect against legal liability.
Transfer Of Data
Your information, including Personal Data, may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
Your consent to this Data Protection Policy followed by your submission of such information represents your agreement to that transfer.
Unistays will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Data Protection Policy, and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.
Data Transferring within Corporate Affiliates
To help us provide the Unistays Platform, we may share your information within our corporate family of companies (both financial and non-financial entities) that are related by common ownership or control. These related entities are covered under this Data Protection Policy, and when services have additional terms specific to them, we tell you through the Unistays Platform.
Analyze of Communications
We may analyze or scan your communications for the purposes of preventing and detecting inappropriate or illicit behaviors, not according with the purposes of the Service. Additionally we may review your communications for purposes related to customer support. We may also use automated systems to mask contact data or references to other websites. We will not analyze or review your messages to share with third parties that could send you commercial communications.
Security Of Data
The security of your data is important to us. For that reason we have implemented technical and organizational measures that protect your personal data. Some of these measures are, but not limited to:
Limited access to your personal information for Unistays employees who need it to provide you with a service.
Require that all employees sign a non-disclosure agreement to protect our Users and other confidential data.
Ensure that collected personal information will only be stored during the necessary period of time to fulfill the purposes for which such data was collected.
Nevertheless, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Do Not Track" Signals
We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
Your Data Protection Rights
You have the following data protection rights:
The right to be informed, access, update, or delete the information we have on you. You have the right to be informed about the collection and use of your Personal Data. Additionally, you have the right to access, update, or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you by sending us an email to customerservice@unistays.co
-The right of rectification.
You have the right to have your information rectified if that information is inaccurate or incomplete.
-The right to Object.
You have the right to object to our processing of your Personal Data.
-The right of restriction
You have the right to request that we restrict the processing of your personal information.
-The right to data portability.
You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.
-The right to withdraw consent.
You have the right to withdraw your consent at any time where Unistays relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data
Links To Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Data Protection Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
We may update our Data Protection Policy from time to time. We will notify you of any changes by posting the new Data Protection Policy on this page.
We will let you know via email and/or a prominent notice on our Service prior to the change becoming effective, and we will update the "effective date" at the top of this Data Protection Policy. You are advised to review this Data Protection Policy periodically for any changes. Changes to this Data Protection Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Data Protection Policy, please contact us:
Address : Thathrampally (H), HMT Colony, Kalamassery, (po) 683 503, Ernakulam, Kerala, INDIA
Email : customer@unistays.co
Phone Number : + 91 9061019051
